FAQ
Product information
A LED neon sign is a modern and energy-efficient alternative to traditional neon lighting. Instead of fragile glass tubes and gas, LED neon signs use durable, flexible silicone with embedded LED lights.
This results in the same vibrant neon glow but with enhanced safety, longevity, and efficiency. Perfect for creating an eye-catching atmosphere, whether for business or personal use.
LED neon signs offer several advantages over traditional neon lighting:
- Energy-efficient: Uses significantly less power while maintaining a bright and vibrant glow, making it a sustainable choice.
- Highly durable: Made from flexible and shatterproof silicone, eliminating the risk of broken glass.
- Safe & low-maintenance: Contains no harmful gases, does not overheat, and requires minimal upkeep.
- Versatile & easy to install: Lightweight and simple to mount, making it perfect for any space.
With its combination of efficiency, durability, and safety, LED neon is the modern lighting solution that outshines traditional neon in every way.
Our standard neon signs are designed for indoor use. However, we also offer weather-resistant options specifically made to withstand outdoor conditions. These signs come with extra protection to ensure durability and longevity.
Want to place your neon sign outdoors? Choose our weather-resistant option for an additional 20%. Need advice? Contact us at info@neonsfeer.com, and we’ll be happy to help!
LED neon signs are lightweight and easy to install. Depending on the size and design, the average weight ranges between 2 to 3 kilograms. This makes them suitable for mounting on most walls without requiring additional support. Despite their low weight, our signs maintain a sturdy and durable construction for long-lasting performance.
Yes, it's possible to connect your LED neon sign to a switch! However, we recommend having this done by a qualified electrician to ensure it's installed safely and correctly. Please note that if you do it yourself, the warranty on your neon sign may be voided.
For the best experience and to keep your warranty intact, we advise enlisting a professional. That way, you can enjoy your neon without any worries!
Our LED neon signs are energy-efficient and designed to provide maximum impact without excessive energy use. On average, an LED neon sign consumes between 50 and 80 watts, which is similar to the power consumption of a small incandescent bulb.
This means you can enjoy the vibrant glow of your neon sign while keeping your electricity costs low. With Neonsfeer, you can brighten up your space without worrying about your energy bill!
Our standard LED neon signs come with a 2-meter cord, located at the bottom center of the sign. This length is typically sufficient to position your neon sign exactly where you want it. If you require additional length or a different cord placement, simply let us know. We’re happy to accommodate your specific needs!
We offer 12 LED neon colors:
White, Warm White, Pink, Light Pink, Blue, Icy Blue, Turquoise, Green, Red, Orange, Yellow, and Purple.
Want all colors in one neon? Choose our RGB option, which allows you to adjust the color with the included remote control and dimmer. This option is available for an additional 25% charge.
Order & Payment
Placing an order with Neonsfeer is simple and quick. We offer three ways to create your perfect neon:
- Standard Collection Designs: Choose from our extensive collection of ready-made designs. These designs are available for immediate order, so you can enjoy your neon lighting right away.
- Design Neon Text: Have a specific text in mind? Create your own neon text by entering your desired text through our configurator. Choose from different fonts and colors, and we’ll take care of the rest!
- Design Neon Logo: Want to turn a logo into neon? Simply upload your logo, and our team will create a custom design for you. You’ll receive a mockup for approval before we proceed with production.
Pick the option that suits you best, follow the steps, and your neon design will be on its way to you in no time!
Ready to get your Neonsfeer sign? We've made the payment process easy and secure, with a variety of options to choose from. You can use your credit card for a classic and straightforward choice, or pay via PayPal for a secure transaction.
We also accept Apple Pay for those who prefer a quick and seamless checkout experience. Whatever method you choose, completing your purchase is simple and hassle-free.
We understand that sometimes you may change your mind. Unfortunately, for our custom products, it's not possible to make changes or cancel the order as they are specially made just for you.
For our standard products, we can look into possible modifications or cancellations. Please contact us as soon as possible, and we’ll do our best to see how we can assist you.
Once your order is shipped, you’ll receive an email with your tracking code, so you can monitor its progress. We understand the excitement and are doing everything we can to deliver your neon items as quickly as possible.
On average, you can expect delivery within 6-8 business days. If you have any questions in the meantime, don't hesitate to contact us – we’re here to help!
Yes, you can! Applying a discount code is simple. Just enter your code in the designated field during checkout, and the discount will be applied to your order total. If you have any issues or questions, feel free to reach out – we’re happy to assist!
Yes, we offer exclusive reseller discounts at Neonsfeer. If you’re interested in partnering with us, simply send an email to info@neonsfeer.com. Our team will be happy to discuss the details and explore how we can work together.
Whether you operate a retail store or an online business, we’re excited to collaborate with you and help you offer high-quality neon products to your customers.
Yes, we accept bulk orders! If you have a large order or need a custom quote for a bulk purchase, feel free to reach out to us at info@neonsfeer.nl.
We’re happy to discuss your needs and provide you with tailored pricing options to suit your requirements.
Shipping and delivery
At Neonsfeer, we believe in making your shopping experience as enjoyable as possible. That's why we offer free shipping on all our neon signs. There are no extra delivery charges - just order, sit back, and let your neon masterpiece shine its way to you.
Ready to light up your space? Enjoy free shipping with every purchase, no hidden fees.
Once you've selected your perfect Neonsfeer design, we aim to get it to you as quickly as possible. On average, you can expect your neon sign to arrive within 6-8 business days.
We’re committed to ensuring your order is carefully prepared and delivered promptly, so you can soon enjoy the glow of your new Neonsfeer piece. While the wait might feel a little long, we promise it’s worth it.
Yes, absolutely! Once your order is on its way, you’ll receive a shipping confirmation along with a tracking link. You can track your order's delivery status at any time via this link: https://neonsfeer.com/a/track-order
Should you have any questions or encounter any issues, don't hesitate to reach out. We're here to assist you every step of the way.
If your Neonsfeer neon sign arrives damaged, don't worry – we're here to help! Please take clear photos and videos of the damage within 48 hours of receiving your order. This will help us quickly assess the situation.
Once you've got everything documented, reach out to us immediately. We want you to love your Neonsfeer product, and if something’s not right, we’ll work to resolve it as quickly as possible. We're just an email away and ready to assist you!
Yes, we do! While we offer free delivery within the United States, we also ship to other countries. If you're located outside the U.S. and want to bring the glow of Neonsfeer to your home, just send us an email at info@neonsfeer.com.
We’ll be happy to explore the shipping options and bring your neon dream to life, no matter where you are. Because at Neonsfeer, everyone deserves a little neon magic!
Your custom Neonsfeer design is on its way faster than you think! While each piece is crafted with care and attention to detail, we aim to deliver your unique neon creation within approximately 6-8 business days.
We do everything we can to bring your vision to life as quickly as possible, so you can enjoy your new neon piece in no time.
Installations & maintenance
We’ve made the installation process as easy as possible. Inside the packaging, you’ll find everything you need, including clear, step-by-step instructions. Choose the perfect spot for your neon sign, and use the provided screws and anchors to securely mount it.
Once it’s in place, plug it into an electrical outlet, and you’re good to go! You’ll now have your very own custom neon artwork, designed just for you by Neonsfeer. Don’t forget to share your glowing masterpiece with us on social media! #Neonsfeer
Yes, Neonsfeer works on mains power. When you place your order, we’ll provide an adapter that connects to your electrical outlet. Simply plug it in, and your Neonsfeer sign will be ready to light up your space.
No additional setup needed—just plug it in, and enjoy the glow of your new neon sign!
For safety, always disconnect the power supply before cleaning your LED neon sign. Then, use a soft, dry microfiber cloth to gently wipe away any dust or dirt. Avoid using cleaning products or wet cloths, as water and electricity don’t mix well.
In terms of maintenance, there’s not much you need to do. As long as you keep your LED neon sign in a safe place and handle it with care, it will continue to brighten your space for years to come.
When installing your Neonsfeer neon sign, it's important to take a few precautions to ensure it's properly set up. First, choose a sturdy wall for mounting your sign – it deserves a solid foundation.
Next, avoid overloading your power supply. Plugging your sign into an overloaded power strip can cause issues, so make sure it has its own dedicated space.
Finally, ensure your sign is securely fastened. Just like any valuable artwork, it’s important to prevent it from falling.
By following these simple steps, you can enjoy your neon sign safely and beautifully for years to come.
Yes, you can! While our standard neon signs are designed for indoor use, we also offer weather-resistant options for outdoor use. If you're looking to bring that Neonsfeer glow to your garden, terrace, or any outdoor space, simply choose the weather-resistant option during checkout.
Our outdoor-ready neon signs are specially crafted to withstand the elements and still shine bright!
You don’t need any special tools to install your LED neon panel. We’ve made sure that everything you need is included in the kit – no extra hassle required! Simply plug the cord into an electrical outlet, and you're all set to enjoy the glow. 🌟
If you're placing the panel higher up, a ladder or sturdy chair might come in handy, but that's the only extra you'll need. At Neonsfeer, we keep things simple and easy, so you can focus on enjoying your beautiful neon artwork!
Returns & Warranty:
At Neonsfeer, we aim to deliver your neon masterpiece within an average of 6-8 working days. While delivery times may vary slightly, we’re dedicated to working closely with our trusted logistics partner, FedEx, to ensure your order arrives as quickly as possible.
We understand the excitement of welcoming your new decor, and we’re committed to getting your Neonsfeer lighting to you as soon as we can
For standard products, returns are possible. However, custom items are unique and cannot be returned.
To return a standard product, please contact our team via email. Make sure the item is in its original condition and within the return window. We’ll provide you with the necessary instructions to complete the return process and find the best solution for you
For standard products, returns are possible. However, custom items are unique and cannot be returned once in production.
If you wish to return a custom item, it's important to contact us as soon as possible. Since custom items are made specifically for you, we begin production shortly after the order is placed. If you need to make changes or cancel your order, we recommend getting in touch right away so we can assess the situation and find the best solution.
For standard products, simply contact our team via email, ensuring the item is in its original condition and within the return window. We’ll guide you through the return process from there.
We’ve got you covered with our 2-year warranty on all our neon lighting! Whether you have an indoor or outdoor panel, you can enjoy your Neonsfeer creation with peace of mind.
If anything goes wrong, please reach out to us, and we’ll be happy to assist you. Your satisfaction is our priority!
If you need to claim the warranty for your Neonsfeer LED neon lighting, we've made the process simple and straightforward.
Step 1: Take clear photos and videos that show the issue or defect. This helps us understand the problem better. 📸
Step 2: Email us at info@neonsfeer.com with your photos and a description of the issue. We'll get back to you as quickly as possible and work to resolve it promptly.
We're here to ensure your Neonsfeer continues to shine bright
Our warranty covers manufacturing defects, electrical issues, and problems with the lighting itself, so you can enjoy your Neonsfeer without worries.
However, the warranty does not cover damages caused by misuse, such as drops, water damage, or damage from pets.
If something unexpected happens, don't worry! Contact us, and we'll work with you to find the best solution. We're here to ensure your Neonsfeer continues to shine bright!
Safety & compliance
Absolutely! At Neonsfeer, safety is our top priority, and all our products comply with the strict safety standards of the European Union. Safety is cool, isn't it? 😎✨
Our neon lighting is crafted with care and attention, so you can enjoy the ambiance it creates with peace of mind. We use high-quality materials that are safe for use in your interior. No worries, just peace of mind!
At Neonsfeer, we want you to not only enjoy the beautiful ambiance of our LED neon lighting but also feel safe! 🌟✨ That's why we have some important safety guidelines to keep in mind.
- Handle with care: Our neon lighting is made of fragile glass, so be cautious when handling it. No acrobatics, okay?
- No dancing in the rain: Our LED neon lighting is designed for indoor use and isn't waterproof. Don't worry; you can still dance in the rain without the lighting!
- No touchy-touchy: Don't touch the lighting when it's on because it can get hot. We don't want any burned fingers, right?
- Keep the lighting cool: Ensure there's proper ventilation around the lighting to prevent overheating. Give it a little space to breathe!
Follow these simple safety guidelines and enjoy the magic of our LED neon lighting with peace of mind. Let's light up your space safely!
We're excited to announce that all our LED neon products meet European safety standards and proudly carry the valuable CE marking. This means they meet strict requirements for quality, safety, and reliability. So, no worries, your new neon pride has the green light!
With the CE marking, you can be confident you have a safe and high-quality product that complies with all European regulations. So, put your concerns aside and enjoy the beautiful ambiance that our LED neon lighting brings into your life. Let's light it up, legally!
Personalization and Custom Orders
At Neonsfeer, we believe in uniqueness and customization. That's why we offer you the opportunity to create a custom LED neon lighting design that perfectly suits you! No standard dullness here, but a neon sign that reflects your own style and personality.
Whether you want to showcase your favorite quote, an incredible logo, or a special symbol, we're ready to bring your neon fantasy to life. So, put all your creativity into the mix, let your imagination run wild, and together, we'll create a neon masterpiece you'll be proud of!
Just drop us a message with your ideas, and we'll take care of the rest. Your neon adventure starts here, so let's light up the world together with your unique design! 💡💫
At Neonsfeer, we can bring your company logo to life with our LED neon magic! We understand that you want to shine and stand out with your brand, and what's better than a captivating neon sign featuring your very own logo?
Whether you have a colorful logo, elegant typography, or a combination of both, we're ready to translate your company's identity into a stunning neon sign. Just reach out to us, and your neon logo will become a reality.
Amaze your customers, make a memorable impression, and give your business the sparkle it deserves. Together, we'll turn your logo into a true focal point that grabs attention and tells the story of your brand. 🌈💼
No problem, we have a range of colors that will captivate you! At Neonsfeer, we offer 12 stunning vibrant colors for you to choose from. Whether you're going for a warm glow with our classic yellows or oranges, or you prefer to create a cooler ambiance with blues and greens, we've got you covered! Unfortunately, we can't provide specific color codes, but don't worry, our standard colors already offer countless possibilities to personalize your LED neon lighting. Check out our color page at neonsfeer.fr/pages/kleuren to get an overview of the color range we offer. Let your creativity run wild and choose the color that perfectly matches your style and ambiance!
So, whether you want a gorgeous neon sign for indoors or outdoors, you can trust our products that meet all safety standards. We aim for quality and safety because your satisfaction is our absolute priority!
Absolutely! At Neonsfeer, we offer the option to customize an LED neon sign to display different colors. With our special RGB version, you can create a multitude of colors and set the perfect ambiance.
How does it work? Well, it's actually quite simple. If you choose the RGB option, you'll receive a special remote control that allows you to change the colors of your sign to match your preferences. From soft pastel shades to vibrant and dazzling colors, the choice is yours!
Please note that the RGB option comes at an additional cost and carries a 25% surcharge on the regular price. But trust us, it's well worth it for that extra dose of color and versatility!
If you're interested in an RGB LED neon sign, send an email to info@neonsfeer.com, and our team will be delighted to assist you. Let your creativity flow and transform your neon sign into a colorful work of art!
At Neonsfeer, we understand that you want to flaunt a unique and customized LED neon sign! Prices for a custom sign start at just 220 euros.
The cost of a custom neon sign depends on various factors, such as design, dimensions, and any additional options you may want to add. But don't worry, we have options available for every budget!
Our team of creative geniuses is ready to bring your vision to life. Whether you want to transform a company logo into a stunning neon artwork or make a personal design shine, we can handle it all for you.
Want to learn more about pricing and possibilities? Feel free to reach out to us at info@theneonsfeer.com, and we'll provide you with all the information you need. Get inspired and give your space an unforgettable glow!
Troubleshooting
Oh no! 😱 Sometimes, your LED neon lighting may decide to play hard to get, but don't worry, we're here to help you sort it out! 💡🔧
Here are a few steps you can take if your lighting isn't turning on:
- Check the power supply: Make sure the adapter is properly plugged into the outlet and the lighting. Also, check for any loose connections.
- Try another adapter: If the lighting still won't come on, give another adapter a shot to see if that's the culprit. Sometimes, a faulty adapter can be the issue.
- Test without the dimmer: If you've got a dimmer installed, try connecting the lighting directly to the adapter without the dimmer in between. This can help pinpoint if the problem is with the dimmer.
- Get in touch with us: If the above steps don't do the trick, don't hesitate to reach out to us. We're here to assist you and will ensure your lighting shines brightly again as soon as possible!
Send us an email at info@theneonsfeer.com, and we'll jump right into action to solve the issue. We want your neon lighting to always steal the show! 💫✨
Any question?
If we still haven't answered your question, you can contact us below and we will get back to you as soon as possible.